Alarm Company Reviews


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Platinum Protection Home Security and Alarm Services

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I am a: Homeowner Renter

Platinum Protection Monitoring Area

Platinum Protection Alarms serves all the U.S. states with the exception of Hawaii and Alaska. They do not serve Canada.

Services Offered by Platinum Alarms

  • 2-way voice capability
  • Fire and smoke detection
  • Cell phone backup
  • Burglar alarms
  • Medical panic
  • Carbon monoxide detectors
  • IT solutions
  • Temperature sensors
  • Flood sensors

Platinum Alarms Installation and Monthly Prices:

Depending on the location and the package, the monitoring contract ranges beween 39 months and 60 months

  • The monitoring costs range between $39.99 and $49.99
  • Parts are at no cost but there is a $99.00 installation fee

What it includes:

  • 2 door/window contacts
  • 1 motion detector
  • 1 keypad
  • 1 alarm panel
  • 1 keychain remote

Platinum Protection Alarm Reviews

Platinum Protection has many complaints to the BBB about their security systems but most of them were resolved. Their average grade is a C+. Quite a lot of the complaints have to do with sales practices. Reading customer reviews you will find similarly poor performance. Complaints range from unethical sales practices to equipment problems (quite prominent) and billing issues. Further, their alarm monitoring monthly fee is very high.

Platinum Protection Home Security has its corporate offices in Provo, Utah and also Orem, Utah. The systems of Platinum Protection Alarm Monitoring are monitored by Monitronics Home Security. Platinum Protection Security Systems operations are overseen by several partners.