Alarm Company Reviews


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AMS : Home Security Systems

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Alarm Monitoring Services has been in business since 1968. They provide services all over the United States. Customers of can have their homes monitored by:

  • Phone line
  • VoIP
  • Broadband
  • Cell phone

How much does Costs?

AMS has a variety of prices depending on services selected, and if you choose a prepayment

  • Phone Line (POTS) or VoIP
    • Month-to-Month no contract service: $19.95 monthly
    • Prepaid plan: (from 3-60 months) $5.95 a month
  • Broadband / Internet Monitoring (Not using a phone line)
    • Month-to-Month no contract service: $24.95 monthly
    • Prepaid plan: (from 3-60 months) $10.95 a month
  • Cellular Alarm Transmitter (Not using a phone line)
    • Month-to-Month no contract service: $34.95 monthly
    • Prepaid plan: (from 3-60 months) $2.95 a month

Customers who wish to use a phone line must have local phone service at home or in the office. When something happens that triggers the alarm, the security system uses a toll-free phone number to contact the monitoring center. The use of a phone line to transmit information to the monitoring center allows detailed signals and diagnostic codes to be sent.

A popular alternative for connecting to the monitoring center is VoIP, or Voice over Internet Protocol. To enable this type of monitoring, the customer must have access to an existing VoIP line, which is powered by high speed Internet. When the alarm is triggered through a VoIP line, the line will connect to the monitoring center. There are times when the VoIP provider or the internet bandwidth available may not allow the system to send detailed signals to the monitoring center. When this happens, the software included in the security system will trigger a general alarm.

To convert a VoIP phone line so it can run the monitoring program, a digital diverter must be plugged into the alarm panel and the user's phone line. The diverter will send an alarm signal to the monitoring center through the phone line.

To use a broadband connection for the security system, customers must obtain a free DDIP adapter from Alarm Monitoring Services. The device is then connected to the user's router and alarm panel and they are protected from break ins.

Those who want to use their cell phone to run the security system must obtain a free DDCT transmitter from Alarm Monitoring Services. The alarm panel's cord then gets hooked up to the transmitter. If and when the alarm is activated, the panel dials the monitoring center using either local cellular networks or a back data channel. This results in a security breach being reported faster than it would have by other methods.

This monitoring service checks for:

  • Burglary
  • Fires
  • Medical Emergencies
  • Carbon Dioxide
  • Holdup
  • Flood
  • Mechanical Emergencies
  • High Temps
  • Low Temps

Customers can go online to their account on any computer with an Internet connection. They can do the following things with their account online:

  • Turn the alarm system off and on
  • View account history
  • Change and view people to contact after an emergency
  • View emergency responders
  • Review dispatch notes made to the account
  • View and change who is emailed if an emergency occurs

Additional Pricing Details

These services are available for a $5.95 monthly fee when the customer chooses a pre-paid plan. They can choose one of the following plans:

  • 3 months
  • 6 months
  • 12 months
  • 60 months

A month to month plan is also available for a charge of $19.99 per month. The $5.95 plan only includes monitoring for medical, fire and burglary and only comes with one alarm system. Adding other services results in additional fees. To receive the basic rates, customers must connect to the monitoring service through a standard or VoIP phone line. A third fee is added to the cost of the plan if customers want to connect to the monitoring system through a cellular, Internet or broadband connection.

Those who choose to connect to the service through a cell phone have to pay a security deposit of $99.95 and will be charged an extra $15.00 per month. Those who choose to connect through broadband must also pay the security deposit and an extra $5.00 per month. Anyone wanting to connect through a traditional phone line or VoIP line can download the alarm system, but they will have to pay an extra $35.00 fee to have a tech set up the security system over the phone.

Customers do not have to sign a contract to use the service and may suspend service temporarily or permanently.

AMS also providers service to Canada and Puerto Rico.